Pattern 149
Reception Welcomes You
Context Self-Governing Workshops and Offices80 · Small Services Without Red Tape81 · Traveler's Inn91 · Flexible Office Space146 · Entrance Room130
Problem
A reception area that amounts to a counter and someone waiting behind glass feels like a hurdle to get past rather than a welcome. Whoever meets that barrier first feels screened rather than received.
Solution
Shape the reception so openly and attentively that people arriving are greeted and noticed right away, instead of facing a counter that holds them at arm's length.
Usage The Fire181 · Workspace Enclosure183 · Light on Two Sides of Every Room159 · A Place to Wait150 · Alcoves179 · Window Place180 · Tapestry of Light and Dark135 · The Shape of Indoor Space191